Small scale retailer continue to survive inspite of serious competition from large scale retailers because they
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Correct Answer: Option C
Explanation:
Small-scale retailers often maintain personal relationships with their customers. They may know their customers personally and understand their individual needs, allowing them to provide personalized service and build customer loyalty.
Small-scale retailers often maintain personal relationships with their customers. They may know their customers personally and understand their individual needs, allowing them to provide personalized service and build customer loyalty.